Complaints about public services remain high despite pandemic

Complaints to Ombudsman Peter Tyndall about public services, such as those provided by government departments, local authorities and the HSE, remained high in 2020 despite the pandemic. The Ombudsman received 3,418 complaints from the public last year, a drop of 6% from the 2019 figures, but the highest number since 2015.  Speaking today [9 June] […]